Our production time is currently 4-10 business days with potential shipping delays | FREE SHIPPING within the U.S.

Return Policy

Changes to Your Order:

Please note that changes to address cannot be made. Once an item has been ordered, we cannot make changes.

 

Purchases and Orders:

All sales made are considered FINAL. Remember that it is your responsibility to ensure ordered items are correct and suitable prior to the placement of your purchase. 

 

Damaged Product:

Damages to the merchandise while in transit, or defects in manufacturing are rare, but they can happen.

If there is any damage, please take a picture and send it in to mylemonco@gmail.com within 48 hours of it arriving. We will send a replacement right away. We strive to ensure that our customers are 100% happy with their products!

 

Returns:

We do not accept returns or exchanges. 

However, if an item has arrived damaged or has a defect, we will send a replacement. 

If there is any damage, please take a picture and send it in to mylemonco@gmail.com within 48 hours of it arriving. We will send a replacement right away. We strive to ensure that our customers are 100% happy with their products!

We reserve the right to provide an exchange for goods damaged on arrival, and in some cases a refund for items that display evident and significant discrepancy from its advertisement in the description. To be eligible for an exchange, or refund, your item must be unused and in the same condition that you received it. Original packaging and proof of your purchase is required.

If you are approved for a refund, a credit will automatically be applied to your credit card, or alternative original method of payment. Please be patient as this process may take up to 7 days and is dependent on our payment processor and your credit card company.

Please do not file a dispute with Paypal or Stripe as the internal investigation will delay the refund by at least 21 days for Paypal to review. Thank you.

Retired Product:
My Lemon Co. will not claim responsibility for any items that may become retired or completely discontinued without notice.